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Easy Payment
Purchase any of our products with the easiness of Paypal.
Eco-friendly Picks
Each product is carefully selected according to our eco-friendly standards.
Worldwide Delivery
Free shipping applies to a selected number of countries. Check our Shipping Policy for more info.
FAQ
If you want to change or cancel your order, please contact order@plantyeco.com within 24 hours after placing your order. We can only handle the change or cancellation if the order hasn't been dispatched by our suppliers.
Once the package has been dispatched, you will receive a confirmation email with the tracking number. Check the shipping status on track your order page. (https://plantyeco.com/apps/parcelpanel)
The confirmation email might take up to 48 hours. Please be patient. If you don't receive a confirmation email after 48 hours, please send your query to order@plantyeco.com
We offer FREE SHIPPING to most of our light weighted products! However, due to different shipping routes to each country, we currently offer free shipping to the below countries:
US, Canada, Japan, Korea, Singapore, New Zealand, UK, Russia, Netherlands, Spain, Germany, France, Belgium, Italy.
If your country is not on the list, please send your query to order@plantyeco.com to find out the shipping cost before placing an order.
The shipping might take 2 weeks to 4 weeks based on different shipping routes to your country. If you wish to have a special or customized shipping method, please write to us at order@plantyeco.com before placing an order. We will estimate the shipping cost and shipping time and send back to you within 24 hours.
Unless there's a quality issue of the product, we don't accept returning the products.
Yes, if the product is damaged during the shipping. Please write to us within 40 days after your order is made. Send your pictures to order@plantyeco.com and order number, and we will process the refund from there.
We can help companies to customize our products, such as printing a customized logo or use customized packaging. Please contact order@plantyeco.com
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